Customer Care Standards
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Following on from our Customer Service Strategy and Customer Service Standards, we have adopted Customer Care Standards which define our approach to customer care and the standards of customer care that the public should receive when they contact use. Please click on the link below to view the document.
We are continually striving to improve the services we provide to our customers and if you would like to comment on our standards please get in touch with us.
Customer Care Standards (PDF Document 231.53 Kb.)
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