Customer Satisfaction Feedback
Through our GovMetric facility customers can give us their feedback at the point they receive our services. In our Southfields’ reception area customers can use the “How did we do?” panel to rate the service they have received; when our customers call us on the telephone they are asked at the end of the call if they would like rate the service using the buttons of their keypad; and on our website customers can click on the smiley faces at the bottom of each page to rate the information on that page. Whichever method is used it is completely anonymous.
Latest Ratings
Results of the Customer Services Ratings November 2008 (PDF Document 28.79 Kb.)
Previous Ratings
- Results of the Customer Services Ratings October 08 (PDF Document 29.07 Kb.)
- Results of Customer Satisfaction Ratings Sept 08 (PDF Document 29.54 Kb.)
- Results of Customer Satisfaction Ratings - Aug 08 (PDF Document 33.96 Kb.)
- Results of Customer Satisfaction Ratings July 08 (PDF Document 29.64 Kb.)
- Results of Customer Satisfaction Ratings - June 08 (PDF Document 29.5 Kb.)
- Results of Customer Satisfaction Ratings - Apr 08 (PDF Document 29.8 Kb.)
- Results of Customer Satisfaction Ratings - March 2008 (PDF Document 36.02 Kb.)
- Results of Customer Satisfaction Ratings Feb 08 (PDF Document 29.6 Kb.)
- Results of the Customer Service Ratings Jan 08 (PDF Document 31.09 Kb.)
Results for 2007
How do you rate this information / service?