Fact Sheets for Council Services
More and more frequently people are getting used to doing their business and finding out information 24 hours a day seven days a week.
In order to keep up with this demand the Council is aiming to produce fact sheets for most of its services and the following documents are the first of these.
We also have service standards for a range of the services we provide. These are designed to advise you of the service you can expect from us and are available in a downloadable format.
If there is a service you would like to see a fact sheet produced for please e-mail consultation@charnwood.gov.uk and let us know.
ABOUT THE COUNCIL
- INFORMATION IN DIFFERENT FORMATS (PDF, 198 Kb)
- DISABLED SERVICES (PDF, 240 Kb)
- 8 VALUES (PDF, 210 Kb)
- INFO ONLINE IN CHARNWOOD (PDF, 905 Kb)
- STRUCTURE OF LOCAL GOVERNMENT IN CHARNWOOD (PDF, 899 Kb)
INFORMATION ABOUT ENFORCEMENT & GENERAL AMENITIES/SERVICES
- LOUGHBOROUGH SHOPMOBILITY (PDF, 191 Kb)
- RADAR KEY SCHEME (PDF, 185 Kb)
- CONCESSIONARY TRAVEL (PDF, 315 Kb)
- PARKING ENFORCEMENT AND PENALTY CHARGE NOTICES (PDF, 105 Kb)
ENVIRONMENT
- Cleaner Greener - Refuse & Recycling
- ABANDONED VEHICLES: The Facts (PDF, 201 Kb)
- ABANDONED VEHICLES (PDF, 148 Kb)
- COLLECTION OF BULKY ITEMS (PDF, 206 Kb)
- DOG MESS: The Facts (PDF, 192 Kb)
- DISPOSING OF HOUSE WASTE: The Facts (PDF, 193 Kb)
- DISTRIBUTING LITERATURE: The Facts (PDF, 193 Kb)
- FAILURE TO FURNISH WASTE CARRIERS LICENCE (PDF, 202 Kb)
- FAILURE TO PRODUCE WASTE CARRIERS AUTHORITY (PDF, 210 Kb)
- FLY-TIPPING: The Facts (PDF, 198 Kb)
- GLASS INFORMATION (PDF, 192 Kb)
- GRAFFITI: The Facts (PDF, 201 Kb)
- LITTER: The Facts (PDF, 200 Kb)
- LITTER CLEARANCE NOTICE: The Facts (PDF, 191 Kb)
- METAL INFORMATION (PDF, 210 Kb)
- NUISANCE VEHICLES: The Facts (PDF, 192 Kb)
- PAPER AND CARDBOARD (PDF, 196 Kb)
- PLASTIC INFORMATION (PDF, 206 Kb)
- PUTTING OUT YOUR RUBBISH: The Facts (PDF, 191 Kb)
- Health
- DOG CONTROL SERVICE (PDF, 220 Kb)
- DOG FOULING (PDF, 206 Kb)
- FOOD HYGIENE AND SAFETY SERVICE (PDF, 892 Kb)
- HEALTH AND SAFETY ENFORCEMENT (PDF, 203 Kb)
- PEST CONTROL SERVICE (PDF, 202 Kb)
- SMOKE FREE ENGLAND (PDF, 195 Kb)
- SCORES ON THE DOORS - FOOD SAFETY IN BUSINESSES (PDF, 201 Kb)
- Planning
- WATERCOURSE INFORMATION GUIDE (PDF, 192 Kb)
- Environmental Protection
- ASBESTOS IN THE HOME (PDF, 221 Kb)
- DEALING WITH NEIGHBOUR NUISANCE COMPLAINTS (PDF, 224 Kb)
- GARDEN BONFIRE COMPLAINTS (PDF, 216 Kb)
- LAND QUALITY ENQUIRIES (PDF, 94 Kb)
- NUISANCE FROM PUBS AND CLUBS (PDF, 224 Kb)
FINANCE
- COUNCIL TAX PAYMENTS AND RECOVERY ACTION (PDF, 208 Kb)
- HELP WITH YOUR COUNCIL TAX (PDF, 189 Kb)
- COUNCIL TAX ONLINE (PDF, 254 Kb)
HOUSING
- Council Housing
- DAMP PROOFING (PDF, 199 Kb)
- GAS APPLIANCES SERVICING REPAIRS AND RENEWALS (PDF, 195 Kb)
- HOMELESS APPLICATION (PDF, 192 Kb)
- HOUSING APPEALS (PDF, 204 Kb)
- HOUSING REGISTER AND POINTS SYSTEM (PDF, 248 Kb)
- HOUSING TRANSFER LIST (PDF, 249 Kb)
- INSURANCE CLAIM FOR COMPENSATION (PDF, 188 Kb)
- PLANNED MAINTENANCE SCHEME (PDF, 185 Kb)
- TENANT RIGHT TO REPAIR (PDF, 201 Kb)
- TENANTS ALTERATIONS AND IMPROVEMENTS (PDF, 121 Kb)
- XCHANGE (PDF, 187 Kb)
More housing related leaflets are available on The Charnwood Neighbourhood Housing website. Charnwood Neighbourhood Housing is the Arms Length Management Organisation (ALMO) set up by Charnwood Borough Council to manage, maintain and improve its tenanted and leasehold properties.
- Private Housing
- DAMP MOULD AND CONDENSATION (PDF, 78 Kb)
- HISTORIC BUILDING GRANT (PDF, 321 Kb)
- HOUSING GRANTS (PDF, 205 Kb)
- PRIVATE HOUSING SECTION (PDF, 189 Kb)
