Frequently Asked Questions
Transport and infrastructure
This will change from a frequency based contract to an output based contract, which means that it will be cleaned to meet and maintain the required standard. If it falls below the required standard, there are set times within which this must be rectified, or financial penalties will be imposed on the Contractor.
Every street in Charnwood has been categorised into a zone, labelled 1, 2, 3 or 4. These zones have been set according to the Environmental Protection Act (1990) Code of Practice on Litter and Refuse, and depend on the level of usage of particular areas. For example, a town centre street is heavily used, is likely to be more heavily littered, so will be a zone 1; a rural road is far less heavily used, is likely to be littered less, so will be a zone 4.
Each of the four zones has associated ‘response’ times set out in the Code of Practice. It is within these times that an area should be returned to an acceptable level of cleanliness, although the Contractor should aim to maintain an acceptable level of cleanliness at all times.
The level of cleanliness is categorised using a grading system of A to D, whereby A shows that an area has very little or no litter or detritus, through to D which is heavily littered with significant accumulations of litter or detritus.
For more information, please refer to the Code of Practice on Litter and Refuse, which is available here: http://www.defra.gov.uk/environment/quality/local/litter/code/documents/cop-litter.pdf
Leicestershire County Council is responsible for the implementation and administration of all Residents' Parking Schemes in Leicestershire. As from 1st June 2010 permits are no longer available from Charnwood Borough Council and there is no Residents' Parking service from this office.
All applications for Residents' Parking permits, Visitor's permits and Changes of Vehicle need to be made to Leicestershire County Council by post, who aim to despatch the permits within 5 working days.
For further details of where the Residents' Parking schemes are, how they operate and how to apply for a permit please see the Residents' Parking area on Leicestershire County Council's Parking Matters page
Parking Attendants are able to issue PCNs to vehicles parked where a restriction applies to the stretch of road. (eg parked behind a double yellow line). Where there are no restrictions, we will refer these incidents to the police periodically. Police discretion will apply as to level of action.
In the same way as any other illegal parking – by phoning the 08458 450 450 number
8 am till 6 pm Monday to Friday. Payments can be made 24 hours through an automated service.
Yes, where there are signed and lined school keep clears. Requests for additional enforcement will be considered along with all others by the central admin service.
Yes – the Unit will have 12 people answering telephone enquiry’s ranging from people querying tickets, reporting people parking illegally and raising issues of concern on local parking issues. 08458 450 450
Hopefully an improved amount of availability (but no additional spaces):
Better operation (enforcement) of designated badge-holder bays, and less illegal parking on double yellow lines should free-up the areas where badge holders can park.
Drivers will get a fine if they break parking or loading regulations. Useful information taken from the Highway Code is given below.
To avoid receiving a fine make sure you don’t park:
- On double yellow lines
- On single yellow lines during the times shown on the sign
- Past the time limit in short stay parking spaces
- In a loading bay unless loading or unloading in specified loading bays during the times shown
- In bus lanes or bus stop clearways
- In taxi ranks
- On loading or unloading bans at any time
- In disabled parking spaces unless you display a blue disabled badge
- For longer than the time limit if you do have a disabled badge
You should:
- Observe parking bay restrictions
- Always purchase a pay and display ticket for the required time when parking in a pay and display area
- Take notice of parking signs and restrictions
- Refer to the Highway Code
If you believe that you have been ticketed unfairly you can make an appeal. Details of how to appeal are on the parking ticket. Money from the tickets will pay for the enforcement service or be spent on making improvements to parking, highway and transport services.
Parking tickets will be £60, reduced to £30 if paid within 14 days.
The charge could rise to £95 plus debt collection costs if payment is not made.
For details about payments and appeals visit the County Council's Parking Matters pages.
Parking restrictions will not change, but teams of parking attendants, rather than the police, will issue tickets to drivers who park incorrectly or without consideration for other.
If you park in the wrong place or for the wrong length of time you ill be more likely to get a parking ticket.
All matters relating to the Resident's Parking Scheme are dealt with by Leicestershire County Concil. For information and advice visit their Parking Matters pages where you will find realted information and applications forms including the Vehicle Change Form which you will need to complete and return to them.
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