How Were the Current Contractors, Serco; Chosen? What Was the Tendering Process?
A Project Board was set up to ensure the process ran smoothly. A Market Workshop was then held for potential bidders, to give them more information on which to base their decision to tender. Reference Panels were also set up: one for Members, and one for the Community. These panels were led by an independent facilitator, and sought to get information about the priorities for the contract. A thorough short-listing process was undertaken by professionals in Environmental Services, alongside independent evaluation by Environmental Consultants. Site visits were made to contracts run by each of the shortlisted bidders, followed by clarification presentations. Each of these companies were scored against a number of criteria, and the highest scoring bidder put forward to Cabinet for approval.




