All residential collections start at 7am, but sometimes drivers have to take a different route.
- Rubbish Build Up on Properties
Information about how the Council deals with a build up of rubbish on a property
- Duty of Care
Information about the Duty of Care relating to Disposal of domestic waste.
- How Do We Investigate Accumulation Complaints?
Details about procedures used by the Council for investigating accumulation complaints.
- Bin Collections
Details about the collection arrangements for domestic rubbish, includes a search facility for finding out when your next collection date is.
- Fly Tipping
Information about fly-tipping (including dumped rubbish or litter and larger household items such as furniture or white goods) and how to report it.
- Environmental Services Contract - Faqs
Frequently asked questions about the new Environmental Services Contract
- Exempt Properties
Information for properties that due to access or location difficulties have to remain on sacks and the green glass box
- Refuse and Recycling Collection Guidelines
Please follow these refuse and recycling guidelines so that we are able to collect your waste.
- Report Missed Bin Collections
You can report missed recycling and refuse collections to us with our online forms.
- Find Your Bin Collection Dates Using Our Property Search
Use My Charnwood to find out when your bins will be collected
- Bin Collection Text Messaging Service
For instant updates on changes to bin collections and other waste services sign up to our text messaging service.