The next Bank Holiday is Monday August 28, 2023.

As a result of the Bank Holiday, there will be some changes to services and facility opening hours.

Please note: While there are changes to the opening hours of the office and availability over the phone, our online forms are available 24 hours a day, seven days a week.

Council offices at Southfields

The main council office building at Southfields is currently open to customers on an appointment-only basis. It will close at 4pm on Friday, August 25 and remain closed until 9am on Wednesday, August 30.

Customer services

The Council's telephone service will open until 4pm on Friday, August 25 and remain closed until 9am on Tuesday August 29. Repairs calls will be for emergencies only, all other repairs should be reported via our website www.charnwood.gov.uk/repairs.

Emergency numbers

The following numbers can be used in an emergency outside of opening hours:

  • Council Emergency 0333 2008811
  • Emergency Housing and Homelessness 01509 634567
  • Lifeline Service 01509 643970
  • Emergency Housing Repairs 01509 634666

Please note: For the recycling and refuse services, there are online forms which are available 24 hours a day, seven days a week.

Other services at the council offices

Jobcentre Plus will close at 5pm on Friday, August 25 and remain closed until 9am on Tuesday, August 29.

Refuse collections

Refuse, recycling and garden waste collections will not be affected by the Bank Holiday.

Bulky waste collections

Details on the types of bulky waste collections and the online form for booking a collection can be found on the bulky waste webpage.

Bookings for both kinds of bulky waste collections will close at 2pm on Friday, August 25.

Collections for standard bulky waste collections will take place from 6am on Saturday August 26.

Collections for upholstered/soft furnishing bulky waste collections will take place between Tuesday August 29 and Friday September 1.

For all collections, please leave your items outside of your property until they are collected and make sure that your items are ready for collection at 6am on the day of your booking.

Commercial waste service changes

Commercial waste collections will take place on Saturday August 26 instead of Monday August 28.

Loughborough Town Hall

Visit the Loughborough Town Hall website for the latest information and opening times.

Charnwood Museum

Opening times for Charnwood Museum can be found on the Charnwood Museum website.

Charnwood Leisure Centres

Please use the links below for information and opening times for each centre:

Loughborough Leisure Centre

Soar Valley Leisure Centre

South Charnwood Leisure Centre

Last updated: Tue 22nd August, 2023 @ 12:57