Benefit, Entitlements, Council Tax Discounts and Reductions

The Benefit Service is responsible for administering the Housing Benefit  scheme and the Leicestershire and Rutland Council Tax Support scheme for the people of Charnwood.
Our aim is to

Give clear helpful advice about claiming Housing Benefit and Local Council Tax Support

• Provide prompt and accurate responses to all enquiries
• Provide a friendly service
• Pay benefit promptly and accurately

Please note that we are legally required to pass details of benefit payments to HMRC annually.

If you have any questions or queries not answered by the information within these pages, please don't hesitate to contact the benefits Service.

A good source of information and advice about entitlements, benefits, allowances, grants, and regarding financial difficulties and debt is available on Gov.uk -benefits. There are also links to other organisations available at the bottom of this page under Related Links.

Most Popular Benefits Tasks

Benefits and Entitlements Are Changing in April 2013

For information and advice please visit the following page which explains in full what is happening.

Changes to Benefits and Entitlements

We have set ‘Service Standards’ for a range of the services we provide. These are designed to advise you of the service you can expect from us and we hope you find them useful.