Council Mortgages

Ways to Pay your Council Mortgage

Online

• Pay Your Bill Online

By Telephone

Use your debit or credit card and telephone 01509 634817/634818/634819

Between 8.30am and 5.00pm Monday to Thursday
Between 8.30am and 4.30pm Friday

Please have your account number and card details ready when calling.

The member of staff will use the online payment service on your behalf to process the payment. Online authorisation will take place so the member of staff can provide you with the confirmation. In addition, if you provide an email address, you will be sent an email as payment confirmation.

By Post

Send a cheque or postal order to the following address:

Charnwood Borough Council
Financial Services
Southfields
Loughborough
Leicestershire
LE11 2TU

Cheques should be made payable to 'Charnwood Borough Council'. Please write your account number, as shown on your payment card or any notification details we may send you, on the back of your cheque or postal order. Receipts are only issued if requested. Please do not send cash through the post.

In Person

At the Council Offices, Southfields, Loughborough between 9.00am and 4.30pm Monday to Thursday (4.00pm on Friday). Please note we can only accept payments by debit or credit card or cheque.

By Standing Order

Please contact the Income Section, email income@charnwood.gov.uk or telephone 01509 634819 to request details.

Tele/Internet Banking

To make a payment using any of the telephone, TV, Computer or other remote banking services offered by your Bank or Building Society, please quote the following:

Sort Code 40-30-24
Account Number: 61820559

You must insert the account number as shown on your bill or notice as the reference. This will normally be shown on the front of the document. It is most important to make sure that this number is quoted or we may experience difficulty in crediting your account. Please allow up to ten working days for your payments to reach us.

Giro Credit

Pay at any bank or post office operating GIROBANK. The Council's Giro Account Number is 443 7802 (a fee may be charged). Please write your account number and address as shown on your payment card or any notification details we may send you, on any payment slip.