Fact Sheets

Fact Sheets for Council Services

More and more frequently people are getting used to doing their business and finding out information 24 hours a day seven days a week.

In order to keep up with this demand the Council is aiming to produce fact sheets for most of its services and the following documents are the first of these.

We also have service standards for a range of the services we provide. These are designed to advise you of the service you can expect from us and are available in a downloadable format.

If there is a service you would like to see a fact sheet produced for please e-mail consultation@charnwood.gov.uk and let us know.

About the Council

• INFORMATION IN DIFFERENT FORMATS (PDF Document, 0.19 Mb)
• Interpreting and Translation Factsheet (PDF Document, 0.21 Mb)
• DISABLED SERVICES (PDF Document, 0.24 Mb)
• 8 VALUES (PDF Document, 0.21 Mb)
• INFO ONLINE IN CHARNWOOD (PDF Document, 0.88 Mb)
• STRUCTURE OF LOCAL GOVERNMENT IN CHARNWOOD (PDF Document, 0.88 Mb)

INFORMATION ABOUT ENFORCEMENT & GENERAL AMENITIES/SERVICES

• LOUGHBOROUGH SHOPMOBILITY (PDF Document, 0.19 Mb)
• RADAR KEY SCHEME (PDF Document, 0.2 Mb)
• CONCESSIONARY TRAVEL (PDF Document, 0.3 Mb)
• PARKING ENFORCEMENT AND PENALTY CHARGE NOTICES (PDF Document, 0.22 Mb)

ENVIRONMENT

• Cleaner Greener - Refuse & Recycling

• ABANDONED VEHICLES: The Facts (PDF Document, 0.22 Mb)
• ABANDONED VEHICLES (PDF Document, 0.21 Mb)
• COLLECTION OF BULKY ITEMS (PDF Document, 0.2 Mb)
• DOG MESS: The Facts (PDF Document, 0.21 Mb)
• DISPOSING OF HOUSE WASTE: The Facts (PDF Document, 0.2 Mb)
• DISTRIBUTING LITERATURE: The Facts (PDF Document, 0.19 Mb)
• FAILURE TO FURNISH WASTE CARRIERS LICENCE (PDF Document, 0.22 Mb)
• FAILURE TO PRODUCE WASTE CARRIERS AUTHORITY (PDF Document, 0.21 Mb)
• FLY-TIPPING: The Facts (PDF Document, 0.22 Mb)
• GLASS INFORMATION (PDF Document, 0.21 Mb)
• GRAFFITI: The Facts (PDF Document, 0.22 Mb)
• LITTER: The Facts (PDF Document, 0.22 Mb)
• LITTER CLEARANCE NOTICE: The Facts (PDF Document, 0.19 Mb)
• METAL INFORMATION (PDF Document, 0.23 Mb)
• NUISANCE VEHICLES: The Facts (PDF Document, 0.21 Mb)
• PAPER AND CARDBOARD (PDF Document, 0.21 Mb)
• PLASTIC INFORMATION (PDF Document, 0.24 Mb)
• PUTTING OUT YOUR RUBBISH: The Facts (PDF Document, 0.21 Mb)

• Street Management
• Body Worn Video Factsheet (PDF Document, 0.19 Mb)
  
• Health

• DOG CONTROL SERVICE (PDF Document, 0.23 Mb)
• DOG FOULING (PDF Document, 0.13 Mb)
• FOOD HYGIENE AND SAFETY SERVICE (PDF Document, 0.87 Mb)
• HEALTH AND SAFETY ENFORCEMENT (PDF Document, 0.2 Mb)
• PEST CONTROL SERVICE (PDF Document, 0.23 Mb)
• SMOKE FREE ENGLAND (PDF Document, 0.19 Mb)

• Planning and Building Control

• WATERCOURSE INFORMATION GUIDE (PDF Document, 0.19 Mb)
• Building Control service standards factsheet (Word Document, 0.43 Mb)

• Environmental Protection

• LAND QUALITY ENQUIRIES (PDF Document, 0.1 Mb)
• NUISANCE FROM PUBS AND CLUBS (PDF Document, 0.22 Mb)

Finance

• COUNCIL TAX PAYMENTS AND RECOVERY ACTION (PDF Document, 0.2 Mb)
• HELP WITH YOUR COUNCIL TAX (PDF Document, 0.19 Mb)
• COUNCIL TAX ONLINE (PDF Document, 0.25 Mb)

Housing

Council Housing

• HOMELESS APPLICATION (PDF Document, 0.27 Mb)

More housing-related publications are available on the Charnwood Borough Council Housing website 

• Private Housing

• DAMP MOULD AND CONDENSATION (PDF Document, 0.1 Mb)
• HOUSING GRANTS (PDF Document, 0.2 Mb)
• PRIVATE HOUSING SECTION (PDF Document, 0.2 Mb)