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Housing

Housing & HealthA healthy borough and decent homes are key council priorities.

This section provides helpful advice about housing in Charnwood.

For more information about council and private housing, please click on the links in the Navation Box at the side of this page.

Charwood Neighbourhood Housing

Charnwood Neighbourhood Housing is an Arms Length Management Organisation (ALMO) which has been formed to manage Charnwood Borough Council’s housing stock - this will allow the council to focus on the housing needs of the borough as a whole.

Charnwood Neighbourhood Housing were recently inspected by the Audit Commission. To view the audit commission report please follow this link to the Audit Commission website.

Customer Service Standards

Service standards for Housing Needs provide our customers with information about the service they can expect from the Housing Needs team.

Private Sector Housing service standards , along with Housing Grants can be viewed by clicking on the links..

Information about Environmental Health service standards.

Housing Advice

Information about Housing Advice includes homelessness, Housing Associations, affordable housing and emergency accommodation.

Housing Strategy & Policy

The Housing Strategy & Policy team develops housing policy for the Charnwood area and works with Housing Associations to increase the supply of affordable housing in the Borough.

How do I apply for a Council Home?

Information on How to Apply for a Council Home includes an application form with notes on how to complete the form, Frequently Asked Questions, accommodation guides and information about Housing Association homes in Charnwood.

Private Housing

Private Housing for information about the following:

Housing grants; Landlords assistance relating all HMO enquiries, licensing information, details on the Tenant Finder and Fresh Start schemes and the Landlord eForum; Advice for Tenants on issues such as the conditions of the property and landlord responsibilities; Overcrowding issues; Accommodation letters in relation to Immigration Applications; Monitor Empty Properties within the Borough; Enforce site licence conditions relating to Caravan Sites; Advise on and investigate problems with private Drains and Sewers; Advice and guidance on domestic Energy Efficiency including home insulation, heating systems and alternative energy.

Older Persons Housing

For information on housing options, services and other issues relating to older persons housing please click on Older Persons Housing.

Frequently Asked Questions (12)

A Housing Association Has Told Me That the Council Has to Nominate Me – Can You Put Me Forward?

We can only nominate applicants for a Housing Association property if there is a vacancy that the Housing Association has told the council it can have.

Nominations to Housing Association properties will only be made to applicants who are next on the Housing Register for the property and who have said they would consider a Housing Association property.

Can I Be Considered for an Empty Property I Have Seen?

You will automatically be considered for any suitable vacancies in any area you have requested. You will be contacted if your level of points is high enough to be allocated a property.

Can I Choose Where I Would Like to Live?

Yes, you can choose where you would like to live unless you are a homeless applicant, but waiting times can be longer if your choice of areas to live in is small.

Can I Put My Name Down for Xxxx House? (Usually an Empty Property the Applicant Has Seen)

You will be considered for all suitable vacancies in your areas of choice if you are at the top of the list for that property.

The property may appear empty but all properties are only allocated when notice to vacate the property has been received – so it is likely that the property has been allocated already.

How Long Will I Have to Wait for an Offer? / When Will I Be Offered a Property?

We will tell applicants how many points they have and advise if they are well placed to receive an offer. However we are unable to say how long applicants will have to wait for an offer as we operate a points based system that takes applicants’ circumstances into consideration.

How Many Points Do I Need to Get an Offer?

The level of points needed before an offer can be made changes almost daily and is influenced by the supply and demand for different property types and locations – so we are unable to say how many points an applicant needs before they will be made an offer.

How Many Points Have I Got?

We will tell applicants how many points they have and advise if they are well placed to receive an offer. However we are unable to say how long applicants will have to wait for an offer.

How Will I Know My Keys Are Ready?

As soon as essential repairs and maintenance have been completed and the property is ready to let, Charnwood Neighbourhood Housing will contact you to arrange an accompanied viewing and a sign up date.

What Happens if I Refuse a Reasonable Offer of Accommodation?

If an applicant refuses 2 reasonable offers of accommodation (see the council’s PDF Document Housing Needs Allocations Policy (PDF Document, 0.7 Mb) for more detailed information), you will lose your 100 priority points for 12 months. During this time you are unlikely to get another offer of accommodation

If you have been accepted as homeless and you refuse a reasonable offer of accommodation, the council will no longer have a duty to house you and will make no further offers of accommodation.

However, you will be placed on the council’s Housing Register and will receive further offers of accommodation subject to the council’s PDF Document Housing Needs Allocations Policy (PDF Document, 0.7 Mb).

What Shared Ownership Properties Are Available in Charnwood?

The following Housing Associations have low cost home ownership (shared ownership) schemes in Charnwood:

  • Advance Housing & Support
  • De Montfort Housing Society Ltd
  • East Midlands Housing Association
  • Metropolitan Housing Trust
  • Nottingham Community Housing Association

Click on the following link for more information Low Cost Home Ownership.

When Will the Property I Have Been Offered Be Ready?

All vacant properties require essential repairs and maintenance to get them ready for the new tenant/s. Some repairs may take longer than others so we are unable to say how long applicants will have to wait but Charnwood Neighbourhood Housing will let applicants know as soon the property is ready to let.

Will a New Property Be Decorated for Me?

Most council properties are not decorated before a new tenant moves in but you might be eligible for a decorating grant. For more information about decorating grants please follow the link to the Charnwood Neighbourhood Housing website

Last updated: Tue 6th July, 2010 @ 16:49

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