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Housing Services

HOUSING SERVICES

Charnwood Borough Council provides the following housing services. For more information about each of these service, click on the links provided on the right.

Housing Needs
Charnwood Borough Council
Southfields
Loughborough
Leics LE11 2TT

Office Opening Hours

Monday to Thursday: 8.30am - 5.00pm

Friday: 8.30am - 4.30pm

Contact: Tel: 01509 634567 Email: housing@charnwood.gov.uk

Out of Hours Tel – For Emergencies ONLY: 01509 634666

For information relating to Private Housing visit our Private Housing Service pages.

CHARNWOOD’S ALMO

The management of Charnwood Borough Council’s 6,000 homes has now changed hands. Charnwood Neighbourhood Housing (CNH) has taken control of all the tenanted and leasehold homes in the Borough.

Below you will find information about the setting up of the Arms Length Management Organisation (ALMO) orvisit the CNH website.

CHARNWOOD NEIGHBOURHOOD HOUSING

Charnwood Neighbourhood HousingLike all the councils in England, Charnwood Borough Council has to bring its homes up to the government’s Decent Homes Standard. The council’s homes need around £53million spending on them to bring them up to this standard. Unfortunately, the council does not have this money.

Having worked with tenants to look at the options available to raise the money needed for improving the homes, it was decided to set up Charnwood Neighbourhood Housing (CNH), an Arm’s Length Management Organisation (ALMO) to manage the council’s homes.

The council is governed by strict rules on borrowing while CNH would be able to get extra funding from the Government.

Charnwood Neighbourhood Housing provides the landlord services listed below.

Anti Social Behaviour

Rents

Decent Homes

Repairs & Maintenance

Help and Assistance

Right to Buy

Information for Leaseholders

Service Standards

Information for Tenants

Sheltered Housing

Lifeline & Warden Services

Support Services for Elderly & Disabled People

Mutual Exchange

Tenancy Services

Performance

Tenant Involvement

For more information visit the Charnwood Neighbourhood Housing Website.