Charnwood Borough Council has a large number of online forms that customers can access 24/7.
The online forms cover the majority of services and are listed in alphabetical order below.
Abandoned Vehicles
Active Charnwood
Below is a self-referral form that residents can complete to request further information on available physical activity programmes in Charnwood.
Contact the Active Charnwood Team
Allotment enquiries and applications
Allotment enquires and applications
Animal Welfare
Report an animal welfare problem
Anti-Social Behaviour
Report ASB as a council tenant or about a council tenant
Report ASB as a home owner or privately renting tenant
Benefits
Discretionary Payments Application Form
Apply for Housing Benefit or Council Tax Support
Building Control
Report a problem with building works
Use this form to report dangerous structures or anything that represents a danger to anyone while building is in progress or after completion.
Contact the Building Control service
Business
Contact the business enquiries/economic regeneration team
Contacting the Council
General contact details for the Council
Council Tax
Online change in circumstances form
Please use this form to make changes to your existing claim for Housing Benefit and/or Council Tax Reduction (sometimes known as Council Tax Support).
Apply for a single person discount
Remove a single person discount
Apply for a student discount or exemption
View more online forms related to Council Tax.
Dangerous Trees
Request form for work on trees
Dead Animals
Report a dead animal on public land
Democratic Services
Contact the Democratic Services team
Dog Control Service
Report a missing / lost or found stray dog
Dog Fouling
Report an incidence of dog fouling
Please use this online form to report dog fouling on public land.
Electoral Registration
Contact the Electoral Services team
Environmental Health
Contact the Environmental Health team
Please use this form to report problems or to submit a service request relating to Animal Welfare, Dog Control, Food Hygiene, Health and safety, Housing (including drainage), Noise, Pest Control and Pollution.
Food Hygiene
Reporting a Food Hygiene problem
Please use this form to report problems or to submit a service request related to pests on food premises, accumulation of rubbish at food premises, structural disrepair, unhygienic practices, unhygienic premises or other food hygiene issues.
Contact the Food Hygiene and Safety team
Fly-tipping
Freedom of Information
Make a Freedom of Information Request
Graffiti
Contact the Environmental Services and Street Management teams
Health and Safety
Health and Safety accident reporting
Contact the Environmental Health team
Highway defects
Report a road problem to Leicestershire County Council
Report a pavement obstruction in Charnwood
Please use this form to report obstructions preventing the use of a pavement (i.e. parked car).
Housing
Housing Register Application Form
Please use this form to apply for a Council or Registered Provider Home.
Report an Environmental Health-related Housing problem
Insurance - Claims against the Council
Report a Council insurance incident
Litter
Request to empty litter/dog bins
Contact the Street Management team
Loughborough Burials and Cemetery enquiries
Loughborough Burials and Cemetery enquiries
Mayoralty
Request for Mayor to attend an Event
Noise
Please use this form for reporting noise problems caused by alarms, barking dogs and other noisy animals, bells, boats, DIY, fireworks, machinery, low frequency noise, TV and Radio, music, parties, PA systems, people, shooting, vehicles and vehicle repair or unidentified noises.
Contact the Environmental Health team
Open spaces and grounds maintenance
Open spaces and grounds maintenance online services
Pavement Obstructions
Report a Vehicle Obstructing a pavement
Please use this form to report obstructions preventing the use of a pavement (i.e. parked car).
Pest Control
Report a problem to the pest control service
Planning (building)
Please use this form for reporting any problems or enquiring about local planning or building.
Contact the Building Control team
Pollution
Please use this form for reporting Pollution issues such as dust, insects, light, rubbish accumulations, smells and smoke.
Contact the Environmental Health team
Recycling and Refuse
Report a missed bin collection
Apply, renew, cancel your garden waste subscription
Apply for an assisted collection
Report a bin that was not returned to its collection point
Report a surplus bin for removal
If your enquiry is not covered by the above forms, please use the form below:
Other refuse and recycling enquiries
Contact the Environmental Services team
Street Lighting
Please note this service is provided by Leicestershire County Council.
Report a Street Lighting problem to Leicestershire County Council
Street Naming and Numbering
Contact the Building Control team
Street Name Plates
Report a problem with Street Name Plates
Street nameplates problems may include: graffiti over the street nameplate; uprooting of a street nameplate; defacing of street nameplates; and removed (stolen) nameplates.
Contact the Street Name Plates service (Land Drainage Engineering)
Watercourses Flooding/Maintenance
The Council has a responsibility to maintain and handle flooding of small Watercourses these are most commonly local brooks. Please use this form to let us know if you have spotted a problem.
Contact the Land Drainage Engineering service
If you find that any forms are not working, please email website@charnwood.gov.uk and we will investigate the problem with the form. Please use the general enquiry online form for all other enquiries.
Last updated: Tue 9th April, 2024 @ 14:53