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Contacting the Council - Using Online Forms

If you wish to contact the Council to make a general enquiry, comment, compliment, complaint or suggestion about council services you can use our GENERAL CONTACT FORM

Alternatively, if You Know Which Service You Wish to Contact, Select the Appropriate Form From Those Listed Below.

Service Report a Problem or specific service request Forms All Contact Details

Abandoned Vehicles

Report incidents of abandoned vehicles

More contact details for this service

Animal Welfare Licensing

Service Request Form 

More contact details for this service 

Benefits

 Service Request Form

More contact details for this service

Building Control

Report a problem with building works -This option is to report issues related to building. Commonly this is to report dangerous structures. Anything that represents a danger to anyone while building is in progress (or after completion).

More contact details for this service 

Business

Service Request form

More contact details for issues relating to business.

Contacting the Council

More contact details for the Council

Democratic Service 

 Service Request Form

More Contact Details for issues Council Meetings

Dog Control Service 

Service request form On-line form for reporting dog control issues including dangerous dogs, dog fouling on public land, stray dogs & lost dogs.

More Contact Details for Pest Control, Dog Control and Animal Welfare 

Electoral Registration 

Report a problem form

More Contact Details for Electoral Services  

Environmental Health

Report a problem Report problems with Environmental Health issues including Animal Welfare ; Dog control ; Food Hygiene ; Health and safety ; Housing (inc drainage) ; Noise  Pest Control ; Pollution

More contact details for Environmental Health.

Food Hygiene

Service Request Form  On-line form for issues related to pests on food premises, accumulation of rubbish at food premises, structural disrepair, unhygenic practices, unhygenic premises or other food hygiene issues. 

More Contact Details for Food Hygiene and Safety

Graffiti

Report a problem form

More contact details for Graffiti 

Grounds Maintenance

Report a problem form Grounds maintenance includes: all parks, open spaces, allotments and sports grounds in Loughborough and Charnwood Water, Loughborough Cemetery and Shelthorpe golf course; as well as wildlife sites, closed churchyards and open spaces located across Charnwood.

  •  Report grass cutting issues for Council\Public areas (during growing season)
  •  Report problems with Play Areas
  •  Report Dangerous Trees
  • Report issues for shrub pruning, leaf clearance to closed churchyards and shrub beds, tree pruning, litter clearance, dog waste bins, control of weeds in shrubbery and hedge cutting

More contact details for Grounds Maintenance

Health and Safety

Report a problem - For reporting problems with health and safety at work.

More contact details for Environmental Health.

Highway defects

(please note this service is provided by Leicestershire County Council)

Report a problem form  On-line form for defects to Flooding - Roadside Drains (Gulleys); Pavements including dangerous paving, Road potholes; Obstructions in the road; Oil or diesel spillage on the road; Mud or debris on the road; Missing Drain or Manhole Covers or Problems with traffic lights

Contact Leicestershire County Council.

Housing

More contact details for Housing Needs

More contact details for Charnwood Neighbourhood Housing

Housing (Environmental Health issues)

Report a problem - On-line form for reporting issues such as blocked drains at commercial premises; blocked drains at domestic premises; caravans/gypsies; caravan site conditions; council house conditions; empty homes; filthy and verminous conditions; house disrepair; overcrowded houses; private rented house conditions; tenant harassment.

More contact details for Environmental Health.

Litter

Litter - report a problem

More contact details for Street Scene Management.

Mayoralty

More Contact Details for Mayoralty

Noise 

Report a problem - reporting noise issues such as alarms; barking dogs; bells; boats; DIY; fireworks; fixed machinery; low frequency noise; music; mobile machinery; other animals such as birds; party; PA system; people; shooting; TV and Radio; unidentified; vehicles and vehicle repair.

More contact details for Environmental Health.

Pest Control

Report a problem - reporting issues such as problems with bedbugs; bees; bird; cockroaches; fleas; wasps; other insects; mice; rats; squirrels; other animals

More contact details for Environmental Health.

Planning (bulding control)

Planning (building) - report a problem Please use this option to report any problems with local planning or building. This may include but is not limited to:

  • Local Planning Proposals
  • Planning permission enquiry (Do you need it? Has it been granted for building work?)
  • Question whether property is listed/in a conservation area which, has a planning proposal or is undergoing building work.
  • What is the planning use of a (my) building
  • Junk mail from planning

More contact details for Building Control.

 Pollution

Report a problem - for reporting Pollution issues such as dust; insects; light; rubbish accumulations; smells and smoke.

More contact details for Environmental Health.

Recycling and Refuse

More contact details for Environmental Services.

Street Lighting

Report a problem (please note this service is provided by Leicestershire County Council)

Contact Leicestershire County Council.

Street Naming and Numbering

Report a problem - Please report any Street Naming or Property Numbering that is causing confusion.

More contact details for Building Control.

Street Name Plates

Report a problem Street Nameplates problems may include:Graffiti over the street nameplate; Uprooting of a street nameplate; Defacing of street nameplates; Removed (stolen) nameplates 

More contact details for this service

Watercourses flooding/Maintenance

Report a problem The Coucil has a responsibility to maintain and handle flooding of small Watercourses these are most commonly local brooks.

More contact details for this service.

Last updated: Thu 8th March, 2012 @ 12:51

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