How to Pay a Bill

PLEASE NOTE: You can find out your Council Tax band by using our property search 'My Charnwood'

PAYMENT METHODS

The Council offers a variety of ways to pay your bills/invoices.  A full list of what services you can pay for and how is provided in the explantory table at the bottom of this page. For more details on your preferred method of payment just click on the relevant link in the list below:

DIRECT DEBIT - This is the easiest way to make regular payments

 

 ON-LINE PAYMENTS can be made online 24 hours a day, 7 days a week.

 PLEASE NOTE: If paying by Credit Card after 31st March 2012 a 2.2% surcharge will be levied. All debit card transactions will remain free. 

 TELEPHONE PAYMENTS - Telephone our payments line 24 hours a day, 7 days a week

PLEASE NOTE: If paying by Credit Card after 31st March 2012 a 2.2% surcharge will be levied. All debit card transactions will remain free.

PAYMENTS BY POST - Payments by cheque or postal order

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HOME BANKING SERVICES - For making payments using Internet, telephone, TV and BACS services

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BARCODED BILLS & INVOICES.

 

 

 Pay your barcoded bill, invoice or rent card in cash for free at all PayPoint outlets (some may also accept debit cards, but may charge for this), while at Post Offices you can pay with cash, cheque or Debit Card for free.

OTHER METHODS - Including Standing Orders 

 

What you can pay for and how

The table below shows the methods of payment available for services:

PLEASE NOTE: Parking Contravention Notices (Parking Fines) are now payable to Leicestershire County Council and can be paid on-line or by telephone on 08458 450 450

.	ON-LINE	AUTOMATED TELEPHONE LINE	BARCODED BILL OR INVOICE	HOME BANKING SERVICES	DIRECT DEBIT	STANDING ORDER	POST	BACS
Business Rates	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Council Housing Invoices	Yes	Yes	Yes	Yes	Yes (Lifeline invoices only)	No	Yes	Yes
Council Mortgages	Yes	Yes	No	Yes	No	Yes	Yes	No
Council Tax	Yes	Yes	Yes	Yes	Yes	No	Yes	No
Housing Benefits Overpayments	Yes	Yes	Yes	Yes	No	Yes	Yes	No
Housing Rents	Yes	Yes	Yes (Allpay rent card only)	Yes	Yes	Yes	Yes	No
Miscellaneous Income (Fixed Penalty Notices)	Yes	No	No	No	No	No	Yes	Yes (contract parking only)
Sundry Debtor Invoice	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes

*From November 1, 2012, the Council took over responsibility for council housing from Charnwood Neighbourhood Housing (CNH).