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Collection of Council Tax and Business Rates
Customer Service Standards
Customer Service Standards for which specific 'measurables' have been determined (e.g. timescales, satisfaction ratings etc.) are regularly monitored and the latest performance results are shown below. If data is not shown either it is not available or there has been no activity. Queries should be addressed to the relevant service whose contact details are shown in the factsheet available under Related Documents below.
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Q1 |
Q2 |
Q3 |
Q4 |
Annual Target |
Annual |
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| Collection of Council Tax and Business Rates (2011/12) | ||||||||||||
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TI 3 |
Percentage of Council Tax and NNDR liability changes processed within 15 working days following receipt of all required information |
100.00% |
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99.97% |
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98.10% |
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Related Documents (1)
Council Tax Business Rates and Rent Css (PDF Document, 0.21 Mb)
Last updated: Tue 3rd January, 2012 @ 21:00
Page owner: Margaret Orton

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