Markets and Fairs
Customer Service Standards
Customer Service Standards for which specific 'measurables' have been determined (e.g. timescales, satisfaction ratings etc.) are regularly monitored and the latest performance results are shown below. If data is not shown either it is not available or there has been no activity. Queries should be addressed to the relevant service whose contact details are shown in the factsheet available under Related Documents below.
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Q1 |
Q2 |
Q3 |
Q4 |
Annual Target |
Annual |
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| Markets and Fairs (2011/12) | ||||||||||||
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CS/198 |
Markets and Fairs Service: Satisfaction rating where customers rate Council Market Staff (not stall holders) positively against the standard to provide an effective and friendly service delivered politely, helpfully and equally |
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91% |
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CS/199 |
Markets and Fairs Service: Satisfaction rating where customers rate us positively against the standard to ensure that the Market Place is maintained to a good standard of cleanliness during Market days |
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85% |
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CS/200 |
Markets and Fairs Service: Satisfaction rating where customers rate us positively against the standard to ensure that the Market Place is clean to a high standard once the Market has packed up for the day |
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85% |
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CS/201 |
Markets and Fairs Service: Satisfaction rating where customers rate us positively against the standard to ensure that we have a good quality of merchandise by encouraging and supporting Traders committed to providing good quality goods |
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90% |
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Related Documents (1)
Markets and Fairs (PDF Document, 0.12 Mb)
Last updated: Tue 3rd January, 2012 @ 21:00
Page owner: Margaret Orton
