Off Street Car Parking
Customer Service Standards
Customer Service Standards for which specific 'measurables' have been determined (e.g. timescales, satisfaction ratings etc.) are regularly monitored and the latest performance results are shown below. If data is not shown either it is not available or there has been no activity. Queries should be addressed to the relevant service whose contact details are shown in the factsheet available under Related Documents below.
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Q1 |
Q2 |
Q3 |
Q4 |
Annual Target |
Annual |
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| Off Street Car Parking (2011/12) | ||||||||||||
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CS/48 |
Car Parking: When you report a ticket payment machine out of operation we will inspect and repair minor faults within 1 working day |
100% |
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100% |
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|
96% |
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CS/49 |
Car Parking: When a ticket payment machine is reported out of operation we will inspect and repair major faults within 10 working days (subject to part availability) |
100% |
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96% |
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Related Documents (1)
Car Parking (Off Street) (PDF Document, 0.22 Mb)
Last updated: Thu 24th May, 2012 @ 21:00
Page owner: Margaret Orton
