Watercourses and Flooding
Customer Service Standards
Customer Service Standards for which specific 'measurables' have been determined (e.g. timescales, satisfaction ratings etc.) are regularly monitored and the latest performance results are shown below. If data is not shown either it is not available or there has been no activity. Queries should be addressed to the relevant service whose contact details are shown in the factsheet available under Related Documents below.
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Q2 |
Q3 |
Q4 |
Annual Target |
Annual |
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| Watercourses and Flooding (2011/12) | ||||||||||||
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CS/84 |
When you inform us about a watercourse blockage for which the Council is responsible we will carry out an initial investigation and take appropriate action within 2 working days |
100% |
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99% |
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CS/85 |
When you report flooding from a watercourse we will provide an initial response and take appropriate action within 24 hours |
0% |
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99% |
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Related Documents (1)
Watercourses and Flooding (PDF Document, 0.21 Mb)
Last updated: Fri 23rd December, 2011 @ 15:57
Page owner: Margaret Orton
