Charnwood Borough Council - Leading in Leicestershire

 

For more information visit the Charnwood Neighbourhood Housing website

 

Our Responsibilities

We are responsible for keeping your neighbourhood clean and safe.

We will take all complaints of nuisance and harassment seriously. We will look into your complaints and decide what action to take.

Your Responsibilities

You are responsible for the behaviour of every person (including children) living in or visiting your home. You are responsible for their behaviour when they are in your home, in shared areas, in your neighbourhood or on any of our premises.

You must not do, or allow, anything in your home or in the neighbourhood which is a source of nuisance, annoyance, distress or abuse to other people.

You are responsible for making sure that all your visitors and members of your household (including children) behave properly in your home or in any part of the neighbourhood. This means that they should respect other people’s rights to enjoy their home and surroundings peacefully and should not be a source of nuisance, annoyance, distress or abuse to others.

You and the people you are responsible for must not do anything in your neighbourhood to harass or cause a nuisance to any person because of his or her racial origin or colour.

You and the people you are responsible for must not do anything in your neighbourhood to harass or cause a nuisance to any person because of his or her religious views, sex, age, disability, or sexuality.

You and the people you are responsible for must not use or threaten violence against any other person in your home or in your neighbourhood.

You and the people you are responsible for must not use abusive language or use or threaten violence against any of our officers, employees, councillors or agents.

You and the people you are responsible for must not commit or allow to be committed any illegal activity, such as drug dealing, in your home, in shared areas, in your neighbourhood or on any of our premises.

You and the people you are responsible for must not allow noise to annoy your neighbours. This includes, but is not limited to, using a television, radio, hi-fi and musical instruments.

You are responsible for any domestic pets in or around your home. You must not allow your pets to cause any nuisance, annoyance or danger to neighbours or visitors to your home.

If you are a tenant in a block of flats or maisonettes you are responsible, along with neighbouring tenants, for keeping the internal shared areas, such as stairs and landings, clean and tidy.

The following are examples of the types of behaviour, which are unacceptable and which we may take action on. It is, however, not an exhaustive list of such behaviour:

Noise
Criminal behaviour
Harassment of all types, including racial harassment
Intimidation of other people
Domestic violence and abuse
Dealing in illegal drugs
Alcohol and solvent abuse
Nuisance from vehicles
Nuisance from business use
Overgrown gardens
Verbal abuse
Damage to Council property
Keeping disruptive or dangerous animals
Leaving rubbish in, and misuse of, communal areas
Spraying graffiti
Vandalism
Rowdy behaviour
Ball games near homes
Misuse of shared security/door entry systems

For more information about anti-social behaviour

• Anti-Social Behaviour