A new organisation, Charnwood Neighbourhood Housing, has now been formed to manage the Council’s housing stock allowing the Council to focus on the housing needs of the borough as a whole.

You can go to their website by clicking here.

At the moment you will find information for CNH tenants on both the Council and CNHs website.

Ways to Pay your Rent

Online

Direct Debit

You can pay your rent by Direct Debit. Download and print the following form:

Then complete and return to:
Rent Collection Section, Charnwood Borough Council,
Southfields, Loughborough, LE11 2TT

You can also email: housingincome@charnwood.gov.uk or telephone 01509 634567 to speak to a member of the Rent Collection Team, who will be able to assist you.

Swipecards

There is a factsheet explaining how to use your swipe card available through the link below

By Telephone

Use your debit or credit card and telephone 01509 634567

Between 8.00am and 8.00pm Monday to Friday
Between 8.00am and 1.00pm Saturday

Please have your rent account number and card details ready when calling.

By Post

Send a cheque or postal order to the following address:

Charnwood Borough Council
Financial Services
Southfields
Loughborough
Leicestershire
LE11 2TU

Cheques should be made payable to 'Charnwood Borough Council'. Please write your account number, as shown on your rent statement or swipecard, on the back of your cheque or postal order. Receipts are only issued if requested. Please do not send cash through the post.

In Person

At the Council Offices, Southfields, Loughborough between 9.00am and 4.30pm Monday to Thursday (4.00pm on Friday).

By Standing Order

Please contact the Rent Collection Section, email housingincome@charnwood.gov.uk or telephone 01509 634879 to request details.

Tele/Internet Banking

To make a payment using any of the telephone, TV, Computer or other remote banking services offered by your Bank or Building Society, please quote the following:

Sort Code 40-30-24
Account Number: 61820559

Followed by the account number shown on your rent statement or swipecard. It is most important to make sure that this number is quoted or we may experience difficulty in crediting your account. Please allow up to ten working days for your payments to reach us.

Giro Credit

Pay at any bank or post office operating GIROBANK. The Council's Giro Account Number is 443 7802 (a fee may be charged). Please write your account number and tenancy address as shown on your rent statement, on any payment slip.