Emergency Contact Details

Contacting the Council in an Emergency

For all non-Council Housing emergencies during normal office hours i.e.

Monday to Thursday 8.30 am to 5.00 pm
Friday 8.30 am to 4.30 pm

Call the main switchboard on 01509 263151 or the service you require (see the A to Z listing).

  • For Council Housing emergencies only Contact: 01509 634567
  • For Lifeline emergencies telephone: 01509 643970.

Emergency Services

The Council's Community Safety Unit

For all issues relating to Community Safety, Anti-social behaviour or Emergency Planning during normal working hours.

Monday - Friday 8.30am - 5.00pm.

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