For general information and advice about your housing problems or the housing options that are available to you.
Office opening hours
Monday to Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm
Contact us online
To contact this service online, scroll down this page and use the online contact form provided below (please note: if you choose not to provide contact details we may not be able to follow up your enquiry/complaint).
- 01509 634567 (also available out of hours in an emergency only) / 0333 200 8811
- Housing Needs, Charnwood Borough Council, Southfields, Loughborough, Leicestershire, LE11 2TT
We will only use personal information you send to us for the purposes for which you provide it. We will only hold your information for as long as necessary for these purposes and will not pass it to any other parties unless this is made clear to you. All employees who have access to your personal data or are associated with the handling of that data are obliged to respect the confidentiality of your personal data.