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Revs and Bens Info

Requested on
Fri 25th May, 2012
Reference
FOI 1987
Resolution
Information provided

Question

I would be grateful if you could provide me with the following pieces of information under the Freedom of Information Act.

1. Revenues collection

a. Does the Local Authority run its revenues collection function as an in-house service, or is this function outsourced to a 3rd party?

b. If it is outsourced to a third party, who is it?

c. Approximately how many FTE do you typically have working within the Local Authority’s revenues collection function? (FTE is defined as the number of “Full Time Equivalent” staff members. For example, if there are two members of staff, one of whom works full-time and one of whom works half-time, their combined FTE figure would be 1.5 )

2. Benefits provision

a. Does the Local Authority run its benefits provision function as an in-house service, or is this function outsourced to a 3rd party?

b. If it is outsourced to a third party, who is it?

c. Approximately how many FTE do you typically have working within the Local Authority’s benefits provision function?

3. What is the Local Authority’s approximate annual expenditure on the revenue and benefits function? (Note: Please only include the administration cost and exclude the actual monetary value of revenues collected and benefits issued)

Answer

1.     Revenues collection

a.     Does the Local Authority run its revenues collection function as an in-house service, or is this function outsourced to a 3rd party?  Outsourced 

b.    If it is outsourced to a third party, who is it?  Capita LGS

c.     Approximately how many FTE do you typically have working within the Local Authority’s revenues collection function 20

 
2.     Benefits provision

a.     Does the Local Authority run its benefits provision function as an in-house service, or is this function outsourced to a 3rd party? Outsourced 

b.    If it is outsourced to a third party, who is it? Capita LGS

c.     Approximately how many FTE do you typically have working within the Local Authority’s benefits provision function? 25 


3.     What is the Local Authority’s approximate annual expenditure on the revenue and benefits function?  (Note: Please only include the administration cost and exclude the actual monetary value of revenues collected and benefits issued)  £3million

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