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Council Tax Protocol

Requested on
Fri 22nd August, 2014
FOI 4871
Information provided


I understand the Citizens Advice Bureaux has created a 'Council tax arrears - good practice protocol' and I would like to know if Charnwood Borough Council has followed the Governments recommendations ( of June 2013) and signed up to this agreement?
If not, does it plan to?


Charnwood are part of the Charnwood Connect project which involves working closely with the CAB on a number of issues around debt advice etc.
Charnwood have never been presented with the protocol in question, and therefore is not signed up to it.  However should the CAB ask CBC to sign up to this agreement, the council would consider the information contained within it and decide if it wishes to sign up to the protocol