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Software Audits

Requested on
Wed 27th August, 2014
Reference
FOI 4875
Resolution
Information provided

Question

1. Since 1 January 2013, has any software company exercised their contractual rights to, or otherwise requested, an audit of the use of their software in your organisation?

2. Was the request made in 2013 or 2014?

3. Did they use an external consultant or license management company to carry out such audit?

If so, which company:
a. License Management Services
b. Other (please specify)

4. Did the audit result in a demand in respect of:
a. Under-licensing; and/or
b. Arrears of support and maintenance?

5. Did your organisation negotiate with the software vendor to reduce the figure?

6. If so, what %ge reduction was obtained from the vendor's first demand:
a. None
b. 1-10%;
c. 11-25%
d. 26-50%
e. More than 50%?

7. If any payment was made to regularise the situation, was the amount:
a. Zero
b. Less than £50,000
c. £50,000 to £100,000
d. £100,00 to £250,000
e. £250,000 to £500,000
f. £500,000 to £1m;
g. £1m to £2m;
h. £2m to £5m
i. Above £5m?

8. Was the software vendor involved:
a. Oracle
b. SAP
c. SAS
d. PeopleSoft;
e. IBM
f. Microsoft;
g. Sybase
h. Adobe
i. Other? (please specify)

9. In dealing with the software vendor, did your organisation rely on:
a. In-house counsel
b. External solicitors;
c. A firm of accountants;
d. License management specialists
e. Other consultants
f. None of the above.

10. What is:
a. The name of your CTO/CIO; and
b. The email address of your CTO/CIO?

Answer

Since 1 January 2013, has any software company exercised their contractual rights to, or otherwise requested, an audit of the use of their software in your organisation? Yes, Microsoft actioned a Software Asset Management review

2.     Was the request made in 2013 or 2014? 2013

3.     Did they use an external consultant or license management company to carry out such audit? Yes, Infraware carried out the audit - http://www.infraware.co.uk/
 
4.     Did the audit result in a demand in respect of: Under licensing
 
5.     Did your organisation negotiate with the software vendor to reduce the figure? Yes, negotiations (for a couple of months) between Microsoft, Infraware and Phoenix (existing reseller)

6.     If so, what %ge reduction was obtained from the vendor's first demand: c: 11-25%
 
7.     If any payment was made to regularise the situation, was the amount - Less than £50,000

8.     Was the software vendor involved: f - Microsoft;

9.     In dealing with the software vendor, did your organisation rely on: d.    License management specialists (existing reseller - Phoenix software)

10.  What is: Charnwood doesn't have a designated CTO/CIO.  The ICT Service Delivery Manager is responsible of the ICT Service
name: Aymen Khan
Email: aymen.khan@charnwood.gov.uk

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