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Car Parking Overvend

Requested on
Mon 10th March, 2014
FOI 4069
Information provided


1 a) How much money the council received in “over-vend” from parking meters in the 2010/11, 2011/12 and 2012/13 financial years.

b) Please break these figures down by year, so that it is possible to see how much income was received in each financial year.

I define “over-vend” as additional revenue on top of the stated charge received from parking meters that do not give change. For instance, if a charge for parking a car in a car park was £2.80, but the customer paid £3.00 because they did not have exact change and the meter did not give change, then the over-vend would be 20p.

If you require clarification of any part of this request, please do not hesitate to contact me.

I would prefer this information to be supplied in soft copy spreadsheet (.xls) format


Attached is a spreadsheet providing the information requested.
The figures for over-vend are based on the discrepancies between the amount of money expected compared to the actual amounts collected. These are provided in the attached excel spreadsheet for the years requested. The figures equate to approximately 2 to 3p per £1 spent in the car parks. The pay & display machines that are unable to give change have been in operation for over 10 years. There are some changes for 2014-15 that will significantly reduce over-vend. Pinfold Gate Car Park was closed in March 2013, due to the construction of Loughborough Inner Relief Road. Granby Street Car Park, which equated for 64% of all of the pay & display income received, has just been changed to a pay on foot car park, where change will be provided along with chip and pin facilities. Both of these will significantly reduce the amount of over-vend in 2014-15. The Council will continue to improve our car parks and update machines wherever possible, which will continue to reduce over-vending.