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Pest Control

Requested on
Tue 16th July, 2013
Reference
FOI 3182
Resolution
Information provided

Question

For each of the following, please provide the most recent figures and figures as at May 2010
How many staff are employed in pest control by the council or through contractors?
What is the average time between a pest being reported and a member of the pest control team visiting the site of the complaint?
What is the average time between a pest being reported and the case being closed?
How much was spent on pest control by your local authority in the last full financial year and in 2009/10?

Finally, how many reports of pests did the pest control service receive in the last full financial year and in 2009/10?

Answer

 May 2010 April 2013
How many staff are employed in pest control by the council or through contractors   In house
3 FTE PCOs
.5 FTE admin
.2 FTE management  In house
2.6 FTE PCOs(from 3/9/12)
.5 FTE admin
.2 FTE management
 2009/10 2012/13
What is the average time between a pest being reported and a member of the pest control team visiting the site of the complaint


 Response times dependant on pest

Same day - rat internal request before 9.30am = 43/43 =100%

1 day - rat internal = 122/127 = 96%

3 day - rat external, public health pest = 1077/1156 = 93%

5 day -  wasps and other pests = 716/720 = 99%
 Response times dependant on pest

Same day - rat internal request before 9.30am = 24/24=100%

1 day - rat internal = 108/115 = 95%


3 day - rat external, public health pest =  829/865 = 95%

5 day -  wasps and other pest = 237/237= 100%
What is the average time between a pest being reported and the case being closed 25 days (does not include enquiries which usually responded to same day)
 28 days (does not include enquiries which usually responded to same day)

How much was spent on pest control by your local authority in the last full financial year and in 2009/10?
 
£142,957 (full cost including all council support cost, recharges etc minus income)
 
£140,400 (full cost including all council support cost, recharges etc minus income)

how many reports of pests did the pest control service receive in the last full financial year and in 2009/10?"
2574 service requests

 
1719 service requests

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