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Capita and Other Service Providers

Requested on
Wed 11th September, 2013
Reference
FOI 3356
Resolution
Information provided

Question

Under the Freedom of Information Act 2000 I seek information about contracts with the company Capita and its subsidiaries.
I would be grateful if you could please provide me with the following information regarding contracts or frameworks with Capita:

1 a. The name of the subsidiary (if applicable)
1 b. Details of services rendered
1 c. The start date and duration (including details of potential extensions)
1 d. The annual value of the contract/framework
This includes service agreements, joint venture companies, shared services and annual tenders.
Furthermore, I am also interested in any Business Processing Outsourcing contracts or frameworks you hold with suppliers other than Capita. This includes contracts for:
Customer management & business process management, finance, consultancy, HR, property development, back-office processing & business support, administration and IT & software.
I would therefore be grateful if you could also provide me with the following information for the services listed above supplied by companies other than Capita:
2 a. Name of supplier
2 b. Details of services rendered
2 c. The start date and duration (including details of potential extensions)
2 d. The annual value of the contract/framework
This also includes service agreements, joint venture companies, shared services and annual tenders.

Answer

1 a. The name of the subsidiary (if applicable)
Capita LGS
1 b. Details of services rendered
Benefits / Revenues and Business Rates Services outsourced
1 c. The start date and duration (including details of potential extensions)
Feb 2010 10years
1 d. The annual value of the contract/framework
£2million
2 a. Name of supplier
Leicestershire County Council
2 b. Details of services rendered
HR Administration and recruitment including HR Helpline
HR Advice Service
HR Business Partner
2 c. The start date and duration (including details of potential extensions)
November 2010 for 5 years.
2 d. The annual value of the contract/framework
£210K

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