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Nuisance Complaints

Requested on
Tue 24th September, 2013
Reference
FOI 3392
Resolution
Information provided

Question

1. How many statutory nuisance complaints has the council received in total between 1st January 2013 and 22nd September 2013?

2. How many ‘noise abatement’ orders have been made between 1st January 2013 and 22nd September 2013?

3. How many ‘noise abatement’ orders have been broken between 1st January 2013 and 22nd September 2013?

4. In how many instances between 1st January 2013 and 22nd September 2013 has the council been granted an order to remove equipment from residential premises as a result of complaints regarding noise disturbance?

5. How many complaints has the council received in each of the following categories since 1st January, 2013?

(If a complaint falls into more than one category, please select the category you believe to be most appropriate. Please do NOT list complaints twice.)

 Noise
e.g. from loud music, home improvements, domestic alarms.
 Animals
e.g. smells, fouling and damage created by animals. The keeping of an excessive number of animals. Potentially dangerous animals.

 Refuse, accumulation and deposits – e.g. rubbish left in gardens or private alleyways

 Condition & maintenance of domestic premises e.g. guttering, garden & hedges, hygiene, vermin & pests, any other general maintenance

 Parking & vehicles e.g. including mobile homes, caravans and all other motorised or non-motorised vehicles

Answer

1. How many statutory nuisance complaints has the council received in total between 1st January 2013 and 22nd September 2013?
651
2. How many ‘noise abatement’ orders have been made between 1st January 2013 and 22nd September 2013?
5
3. How many ‘noise abatement’ orders have been broken between 1st January 2013 and 22nd September 2013?
0
4. In how many instances between 1st January 2013 and 22nd September 2013 has the council been granted an order to remove equipment from residential premises as a result of complaints regarding noise disturbance?
0
5. How many complaints has the council received in each of the following categories since 1st January, 2013?
 Noise
e.g. from loud music, home improvements,  domestic alarms.
Complaint type Number
Alarms 27
Barking Dogs 94
Noise – other animals and birds 10
Noise- other 6
Machinery- fixed/mobile 82
Noise- people 68
Noise- loud music/parties 144
Noise- vehicles/vehicle repairs 35
Noise - DIY 11
 Animals
e.g. smells, fouling and damage created by animals. The keeping of an excessive number of animals. Potentially dangerous animals.
smells 9
 Refuse, accumulation and deposits – e.g. rubbish left in gardens or private alleyways
Accumulation 191
Dust nuisance 6
Smoke nuisance 85
Odour nuisance 56
 Condition & maintenance of domestic premises e.g. guttering, garden & hedges, hygiene, vermin & pests, any other general maintenance

requests for service relating to property conditions within the private sector  150
untidy land complaints relating to domestic properties 33

We had the following number of service requests regarding “vermin and pests” in domestic premises

 1/1/13 – 22/9/13
rats 478
mice 145
bedbugs  24
cockroaches 3
fleas 35
wasps 409
 Parking & vehicles e.g. including mobile homes, caravans and all other motorised or non-motorised vehicles
349

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