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Bailiffs

Requested on
Fri 20th December, 2013
Reference
FOI 3727
Resolution
Information provided

Question

1. Please provide a copy of your bailiff enforcement policy and tender criteria for the various firms of bailiffs that operate on your behalf. In particular, advise if you have agreed fixed fees to cover ‘reasonable costs’ with your bailiffs and the basis on how these have been reached.
2. Please advise the number of warrants passed to bailiffs over the last three years.
3. Please advise how many complaints you have received relating to bailiff activity, how many have been upheld, rejected and sent to court.
4. Please advise if you get a ‘kickback’ or ‘rebate’ from the bailiffs or if there is any financial benefit to you other than the recovery of the original debt and court fee.
5. Please advise if you have had any decisions or recommendations from the Local Government Ombudsman in relation to bailiff activities.

Answer

1. Please provide a copy of your bailiff enforcement policy and tender criteria for the various firms of bailiffs that operate on your behalf. In particular, advise if you have agreed fixed fees to cover ‘reasonable costs’ with your bailiffs and the basis on how these have been reached.
The Council Tax and Non Domestic Rates service was outsourced along with Benefits to Capita in 2010 and this outsourcing included the Enforcement function for Council Tax and Non Domestic Rates, and therefore no tender criteria apply as it is part of the wider contract for the whole service.
Fixed fees for ‘reasonable costs’ have been agreed. The fee level is based on the schedule of charges agreed between CBC and Capita.
Charnwood Borough Council does not a bailiff enforcement policy’.  We do have a Corporate Debt Policy which would be the closest policy to a ‘bailiff enforcement policy’, if you would like a copy of this please let me know. 
2. Please advise the number of warrants passed to bailiffs over the last three years.
Approximately 4,900, have been passed for Council Tax and Non Domestic Rates
3. Please advise how many complaints you have received relating to bailiff activity, how many have been upheld, rejected and sent to court.
44 complaints.  A breakdown of the complaints is not held, however no complaints have resulted in court action.
4. Please advise if you get a ‘kickback’ or ‘rebate’ from the bailiffs or if there is any financial benefit to you other than the recovery of the original debt and court fee.
No.
5. Please advise if you have had any decisions or recommendations from the Local Government Ombudsman in relation to bailiff activities.
No.

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