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We have set up a dedicated number to deal with any council tax issues for people affected by the explosion in Birstall last week - 01509 632533. We want to make sure we can help people as much as we can. 

Weeks left to have your say about council services

  • Residents' Survey

Time is running out to have a say on Charnwood Borough Council services.

The Your Charnwood, Your Say residents’ survey closes on Friday October 27 and the Council is urging people to give their views on not only the services it provides but also life in Charnwood.

So far more than 900 residents have completed the survey which can be found at www.charnwood.gov.uk/survey.

Adrian Ward, head of strategic support at the council, said: “We carry out the survey every two years and we would appreciate it if people could tell us what they think.

“The results will help inform us about how residents view our services, what their priorities are and that can be used to shape services and policies in the future.”

Anyone who completes the survey can enter a free prize draw for a £50 shopping voucher. There are five to give away.

For the 2017 survey, the Council has teamed up with illustrator Paul Gent to help promote it.

Paul, who lived in Loughborough for many years, has sketched one of the borough’s most famous landmarks, Old John at Bradgate Park, for a postcard being sent to homes in the borough. 

The 2015 survey, completed by 1,078 people, found 82 per cent of residents who responded were satisfied with council services; 87 per cent of people were at least happy living in the area and 74 per cent of people who responded were satisfied with how council tax was being spent.

The results helped develop the Council’s Corporate Plan which set out Council priorities up until 2020.

The Your Charnwood, Your Say residents’ survey can be found at www.charnwood.gov.uk/survey.

To ask for a paper copy of the survey, please contact the Council on 01509 634705 or email communications@charnwood.gov.uk.

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