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Statement: We got this one wrong

Regarding the media articles about the trader being banned from the vintage market in Loughborough, we would like to clarify our position.

Firstly, we would like to apologise. We are open and honest enough to say we got this one wrong. We did receive a complaint because someone was offended by the mugs, but we do not find the mugs offensive.

Our main issue was that it is a vintage market and these items were new when we only want vintage or used items on sale.

We communicated that poorly to the trader and we will be reviewing how this happened to learn lessons for the future. We will also be speaking to the trader involved.

We apologise for any upset caused and we acted in what we thought was the best interests of Loughborough’s markets.

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