Video: Lead member for public housing talks about the customer engagement strategy for council tenants

Published: Thu 22nd September, 2022

  • Lead member for housing Cllr James Poland talks about the customer engagement strategy.

Charnwood Borough Council has published a new customer engagement strategy to improve the way the Council involves tenants and leaseholders in shaping its services.

In this short video, lead member for public housing Cllr James Poland talks about the publishing of the new customer engagement strategy, and the importance of engaging with council tenants via committees and meetings, and less formal ways such as the tenant garden competition and other events.