Beware of scam energy rebate messages

Published: Mon 10th October, 2022

Residents in Charnwood are being urged to be aware of potential energy rebate scammers.

There has been a rise in fake text messages and emails claiming to be from ‘GOVUK’ and Ofgem, the independent regulator for Great Britain.

The messages will say that the recipient is eligible for a government funded energy bill rebate and will ask for them to visit a weblink which is designed to steal financial and personal information.

If you do receive a message or email that you believe to be a scam, contact the organisation directly from the details on their official website. Do not contact the number or email which you have received a message off or click on the link.

Your bank will never ask you to supply personal information on email or text.

Eligible households will start receiving energy bill rebates from October 2022, you can find out the details on the Government's website.

How you’ll get the discount:

You do not need to apply for the discount, and there’s no need to contact your energy supplier.

The discount will be applied to your monthly household electricity bill for 6 months starting in October 2022. You’ll get:

  • £66 in October and November
  • £67 in December, January, February and March

You’ll get the discount monthly, even if you pay for your energy quarterly or use a payment card.

Traditional prepayment meter users will get equivalent vouchers that you will need to redeem - see If you have a traditional prepayment meter for more information.

For more advice about how to keep safe online visit: www.cyberaware.gov.uk and report fraud attempts at www.actionfraud.police.uk.