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Advice on enteric precautions

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that from August 8 it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, in this news story.

Thorough hand washing and drying is the most important factor in preventing the spread of gastro-intestinal infection.

For further information please do not hesitate to contact the Food Hygiene and Safety Team.

How to avoid and treat gastro-intestinal infections

  • Thoroughly clean hands and nails by washing well with soap and hot water especially after visiting the toilet. Keep nails cut short
  • Wash hands after: handling the patient, handling their bedding, handling their clothing, and handling sick room equipment
  • Always wash your hands before preparing or serving food. If possible avoid preparing food until you are symptom free
  • Always wash your hands before eating meals
  • Disinfect toilet seats, flush handles, wash hand basin taps and toilet door handles daily
  • Do not share eating utensils and drinking cups
  • Do not share towels or nailbrushes
  • Particular attention should be given to ensuring that children wash their hands regularly and do not put objects or fingers in their mouths
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