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Apply for discounts and exemptions

Discounts and exemptions will only be considered once we have received the appropriate evidence of entitlement.

You may also be required to complete an application form. 

You must continue to pay your bill as requested while we consider your application. If a reduction is granted a revised bill will be issued to you taking into account payments received. 

If there is a credit balance on your account after a reduction has been applied, this will be carried forward against your future liability or refunded to you on request.

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