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Assisted collections

Dear Customers, please be aware that there could be disruptions to online payments on Sunday September 22 between 8am and 12pm due to essential maintenance taking place. We apologise for any inconvenience this may cause.

We provide a collections service for residents unable to present their recycling and refuse at the boundary of their property. This is usually due to illness or disability.

If you think you qualify for the assisted service you can apply online for assisted collections or contact us using the details on this page.

You may need a note from your doctor or health service provider and a home visit will be required.

Apply for an assisted collection

What happens after I have made my application?

If your application for an assisted collection is successful your address will be added to our assisted collections list.

On your collection day the crew will collect and empty your bins from an agreed location and return them to the same location.

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