As a result of the Bank Holiday there will be some changes to services and facility opening hours:
Council offices at Southfields
The main council office building at Southfields will close at 4.30pm on Friday, 24 August (last ticket to see a customer services advisor in the Customer Service Centre will be issued at 4.15pm) and remain closed until 8.30am on Wednesday, 29 August (i.e. Customer Service Centre closed all day Tuesday, 28 August).
Refuse collections and bulky items
Refuse, recycling and garden waste collections will not be affected by the Bank Holiday.
The cut off for online bulky waste collection bookings is 3pm on Friday, 24 August, and 3pm for telephone calls.
Bulky collections booked by this time will be collected on Saturday, 25 August and items need to be presented by 6am.
Any collections booked after this time will be collected on Monday, 3 September.
The Council's Contact Centre arrangements are as follows:
- Closed Monday, 27 August
- Open Tuesday, 28 August 8.30am – 5pm for calls.
- Tel: 01509 634567 (Homelessness, Housing Allocations, the Housing Register) or
- Tel: 01509 634666 (Tenancies, Repairs, Maintenance, Rents & Sheltered Housing)
Refuse and recycling issues
- Tel: 01509 634563
The following numbers can be used in an emergency outside of opening hours
- Council Emergency 0333 2008811
- Emergency Housing and Homelessness 01509 634567
- Lifeline Service 01509 643970
- Emergency Repairs 01509 634666
Police enquiry desk
The police enquiry desk located in the council offices will be closed from 4.15pm on Friday, 24 August and will re-open at 8.30am on Tuesday, 28 August.
The job centre located in the council offices will be closed from 5pm on Friday, 24 August and will re-open at 9am on Tuesday, 28 August.
Tel: 01509 233754
- Bank Holiday Monday, August 27th, the museum will be closed
Charnwood Leisure Centres
For details about opening times for the three leisure centres visit the relevant website:
Loughborough Leisure Centre
Tel: 01509 611 080
Soar Valley Leisure Centre
Tel: 01162 375 267
South Charnwood Leisure Centre
Tel: 01162 640 057
Last updated: Mon 20th August, 2018 @ 10:05