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Charnwood Community Action - Volunteering

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Residents in Leicester and its outlying areas, including Birstall, Thurmaston and Wanlip in Charnwood, are to be asked to continue to follow stricter lockdown restrictions for at least two weeks, and non-essential shops will be closed. More information - including frequently asked questions and a postcode checker - can be found at

Guidance for volunteers can be found below:

Volunteering will be crucial in the response to coronavirus and people have not been stopped from doing this. 

However, those who are helping others at this time, whether through an organisation or supporting friends, family or neighbours that are self-isolating, should be sure to follow the government guidance.

Public Health England (PHE) have published a new guidance on how to help people safely. 

You can only provide support to people who are in isolation if you fulfil ALL of the conditions below:

  • You are well and have no symptoms like a cough or high temperature and nobody in your household does
  • You are under 70
  • You are not pregnant
  • You do not have any long-term health conditions that make you vulnerable to coronavirus.

Always remember, you should only provide support in person where it is essential for the health or care of a vulnerable person. Government advice on how to volunteer safely can be found here:

Charnwood Community Action

The Council has launched Charnwood Community Action, in partnership with John Storer Charnwood and other volutary sector organisations in the borough. This campaign will help support, advise and guide and co-ordinate groups and people who are volunteering to help others in the borough during the coronavirus pandemic.

The Council will also be working with County Council on the co-ordinated efforts to help vulnerable residents in Leicestershire.

More information and how to get in touch with CCA at

GoodSam app

The government has appealed for 250,000 people to join an army of volunteers to support the NHS.

Members of the public can sign up quickly and easily at to become NHS Volunteer Responders, and can be called on to do simple but vital tasks such as:

  • delivering medicines from pharmacies
  • driving patients to appointments
  • bringing them home from hospital
  • or making regular phone calls to check on people isolating at home.

NHS Volunteer Responders

This is not intended to replace local groups helping their vulnerable neighbours but is an additional service provided by the NHS. Website:

GPs, doctors, pharmacists, nurses, midwives, NHS 111 advisers and social care staff will all be able to request help for their at-risk patients via a call centre run by the Royal Voluntary Service (RVS), who will match people who need help with volunteers who live near to them. Some charities will also be able to refer people to the service.

Recommended hygiene guidelines for volunteers

The students against coronavirus group have put together hygiene guidelines for volunteers. It can be found at

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