Please note: Due to the coronavirus pandemic, we are not currently taking bookings for new demonstrations and/or installations. We are focussing our resources on ensuring we can provide a repair and emergency response service to all of our existing customers. We apologise for the inconvenience.
Charnwood Lifeline supplies three different types of detectors:
The Vibby Fall Detector
The Vibby Fall Detector can give you confidence if you are at risk of falling, especially if you have limited mobility, are an older person or have any long-term conditions such as epilepsy, diabetes and Parkinson’s disease.
- Hypoallergenic plastic
- Shock resistant
- Replaceable battery
- Auto low battery reporting
- Can be worn on your wrist or as a pendant
The fall detector is hired via Charnwood Lifeline, which means a replacement will be provided if the equipment develops a fault. However, it is the responsibility of the customer to test the equipment. You can do this by pressing the button on the pendant to put a call through to our Control Centre on a monthly basis.
The iVi Fall Detector
The iVi can give you confidence if you are at risk of falling, especially if you have limited mobility, are an older person or have any long-term conditions such as epilepsy, diabetes and Parkinson’s disease.
- Sensitivity settings can be adjusted to suit you
- Cancel button if alarm raised but no longer needed
- LED display
- Increasing volume of alarm the longer the alarm has been raised
- Not worn alert – if no movement at all registered within 7 days
- Range of wearing options
- Small lightweight
The detectors and all of the equipment is hired from Charnwood Lifeline, therefore if the equipment develops a fault we will be happy to replace it for you. However, it is your responsibility to test the equipment by pressing the button on the pendant to put a call through to our Control Centre on a monthly basis.
Please note due to the wide variety and types of falls not all falls will be detected; whenever the user needs assistance they should always press the help button. Soft falls, slumping falls, descent controlled falls against a wall or a chair, etc. will not be detected by the Vibby or iVi. Considering the technology used – and the target to minimize false alarms – all falls (even dangerous-heavy falls) cannot be guaranteed to be detected.
Smart Hub GSM Lifeline
Charnwood Lifeline can now provide a Lifeline which does not require a landline telephone. More people are opting to use mobile phones and have their landlines disconnected, which would have previously meant a Lifeline would not have been an option, but now we have the Smart Hub.
How it works
The Smart Hub just plugs into an electric socket, and has a 40hour battery in the event of a power failure. Instead of a landline It works using a GSM connection (Global System for Mobile communication), like a mobile phone but instead of using one particular network, a special SIM card is used called a World SIM. The World SIM constantly searches and uses the strongest mobile network which ensures that the best signal and coverage is available at all times.
Just like our standard Lifeline it comes with a pendant, which will activate an alarm call anywhere around the home and garden. Where our trained Operators will speak to the customer through the built in intercom system to establish what the situation is and get the most appropriate form of help. If contact cannot be made through the intercom system then the customer’s nominated key-holders or our On-Call Warden would be called to attend.
Keysafes are fitted as standard, to give emergency access for our On-Call Warden, or the Emergency Services if required.
How much does a GSM Lifeline cost?
The GSM Lifeline costs an extra £6.70 per month, this covers the cost of the World SIM and all calls made to the Control Centre. The total quarterly charge is £72.90. All the equipment is hired from Charnwood Lifeline; this includes the GSM unit, the pendant and the Keysafe.
How can I get a Lifeline?
For more information please contact Charnwood Lifeline on 01509 643970 or visit the Charnwood Lifeline webpage.
Last updated: Wed 27th May, 2020 @ 16:29