Landlord services is the name of the council department which manages council homes. We have around 5,700 in the borough.
Below is a list of ways in which you can get in touch with us about landlord services. For any enquiries, comments or suggestions, please use the online contact form.
By phone or email
Tel: 01509 634666
The contact centre is open 8.30am to 5pm, Monday to Friday. (You can still report emergency repairs eg complete loss of power, burst water pipe or making your home secure and anti-social behaviour out of hours).
The Council offices are located on Southfield Road, Loughborough, LE11 2TX and are open 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Fridays. (Please note, no tickets to see a Customer Advisor will be issued after 4.45pm (4.14pm on Fridays).
Please be advised that our Customer Service Centre on Southfield Road is currently open to customers by pre-booked appointment only. More details below:
All letters should be addressed to:
Charnwood Borough Council
Last updated: Wed 16th February, 2022 @ 15:26