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We have set up a dedicated number to deal with any council tax issues for people affected by the explosion in Birstall last week - 01509 632533. We want to make sure we can help people as much as we can. 

Contacting the council

The quickest and easiest way to contact us is by completing one of the following online forms: 

You can also contact us in the following ways:


Visit or write to us

Geo: 52.7692, -1.2041
Most of our services are based at our main council building, which can be found at the following postal address:

  • Council Offices, Southfield Road, Loughborough, LE11 2TX

Normal office hours are:

  •  Monday to Thursday: 8.30am to 5pm
  •  Friday: 8.30am to 4.30pm

Please note that no tickets to see a customer advisor will be issued after 4.45pm (4.15pm on Fridays).

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