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We are experiencing some technical issues with our telephones. Please use online services where possible while we investigate the problem. Apologies for the inconvenience.

We are currently running a reduced garden waste collection service. Your bin will be emptied once this month. For more information, please visit

For the latest information on service changes, advice and support, please visit

This section of our website has been created to inform people about changes to our services and highlight the advice and support which is available for residents and businesses.

We are also co-ordinating a community effort with John Storer Charnwood to support residents who may feel isolated at these times and need some help. Visit for more information.

Our primary concern is the health and wellbeing of everyone living and working in Charnwood. We sent a letter to all residents in the borough in early April to keep everybody updated and informed on our response to the coronavirus pandemic. It can be read below:

We have also produced this Community Information Pack for people to download (link below). It contains handy information, links and contact numbers. 

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