Skip to Content


Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

This section of our website has been created to inform people about changes to our services and highlight the advice and support which is available for residents and businesses.

We are also co-ordinating a community effort with John Storer Charnwood to support residents who may feel isolated at these times and need some help. Visit for more information.

Our primary concern is the health and wellbeing of everyone living and working in Charnwood. We sent a letter to all residents in the borough in early April to keep everybody updated and informed on our response to the coronavirus pandemic. It can be read below:

We have also produced this Community Information Pack for people to download (link below). It contains handy information, links and contact numbers. 

Sign up to our email alerts


Share this page:

Last updated: Wed 19th August, 2020 @ 12:34