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Business support

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Support for Charnwood businesses affected by Coronavirus.

Charnwood Borough Council will be implementing measures which support businesses affected by the coronavirus pandemic.

The Council is aware that very large numbers of businesses, their employees and people who are self-employed are being severely affected the pandemic.

The Government has outlined a package of measures and some of these will be delivered by the Council and steps are already being taken to get this support to businesses as fast as possible.

Measures being taken by the Council at present include the following:

Business rates

The Council will pro-actively suspend collection of business rates by direct debit where the business qualifies for the business rates ‘holiday’ announced by government. Most businesses in the retail, hospitality and leisure sectors will not be required to pay business rates in the 2020/21 financial year. This will be done automatically so there is no need for companies to do anything and the Council will write to you.

Businesses in other sectors which remain liable to pay business rates but which are experiencing genuine financial difficulties caused by coronavirus can contact the Business Rates Team to discuss the potential for a payment plan of deferred business rates. Email 


The Council will be administering applications for and payments of support grants in accordance with government guidance and regulations.

Businesses in the retail, hospitality and leisure sectors will be eligible for a grant of £10,000 where their Rateable Value is up to £15,000.

Businesses in the retail, hospitality and leisure sectors will be eligible for a grant of £25,000 where their Rateable Value is between £15,001 and £51,000.

For businesses in all sectors, if you already receive Small Business Rate Relief or Rural Rate Relief you will be eligible for a one-off grant of £10,000.

We will be contacting some businesses automatically, however we are also creating an online form so that businesses can also be proactive and contact us. The form will be live from Wednesday April 1 2020. 

Love Loughborough (Business Improvement District) 

We want to ensure that the BID can continue to be active and support town-centre businesses. Therefore, we will commit to paying our BID levy on time, as usual, and will work closely with the BID to support it in the coming months. We advise BID levy-paying businesses to find their business rates bill in preparation for when further guidance about claiming grants is issued in the coming days.

Other support

The Government has also introduced other business support measures, such as loans. It is likely that guidance and support measures will continue to change in the coming days and weeks in what is a fast-moving, difficult and complex situation.

There's more information on:

If you are unsure whether or not your business must be closed and have other questions about business closures you can access the Government information here

Keep up to date on the Council website and via our Twitter and LinkedIn social media posts.

Twitter: @CharnwoodBC

LinkedIn: Charnwood Borough Council 

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