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Report a change in council tax circumstances

On Sunday September 20 between 4.30-6.30am customers may experience online payment disruptions due to essential maintenance taking place. We apologise for any inconvenience caused.

Our Customer Service Centre on Southfield Road is now open for essential enquiries by appointment only. Please be aware that it is mandatory for face coverings to be worn on the premises. More information, including how to make an appointment, can be found in this news story.

To report a change of circumstance which might have implications for your Council Tax such as moving house within or from outside of Charnwood, log into Manage My Council Tax and Benefits Online.  

Alternatively you may call the Council Tax advisors on 0345 6091258 or print off the relevant Council Tax form.

For changes of circumstance which affect an entitlement to Council Tax Support Reduction please use our online change of circumstance (benefits) form.

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