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Service improvements and feedback

We are currently running a reduced garden waste collection service until Monday June 15, when fortnightly collections will return. For more information, please visit

For the latest information on service changes, advice and support, please visit

The following surveys were conducted with participants from our programmes during 2015-17. 

Active recreation and sports development service standards

As part of our Customer Service Strategy we have set service standards for the services we provide which are published as fact sheets.

These standards detail how our customers will be treated when they contact us and the minimum standards they can expect to receive from each of the individual service areas.

We need and value your feedback so if you would like to comment please get in touch using the appropriate contact details provided at the bottom of this page.

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