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Data Protection Act

Residents in Leicester and its outlying areas, including Birstall, Thurmaston and Wanlip in Charnwood, are to be asked to continue to follow stricter lockdown restrictions for at least two weeks, and non-essential shops will be closed. More information - including frequently asked questions and a postcode checker - can be found at

The Data Protection Act sets out how your personal information should be used by organisations, businesses or the government.

Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’.

For more information about the Act, you can view our Data Protection Policy (PDF Document, 0.1 Mb)

Subject Access

Under the Act, any person whose details are held and or processed by us has a general right to receive a copy of their own information and an explanation of the purposes for which it is used.

There are a few exceptions to what information will be provided, such as data held for child protection or crime detection and prevention purposes, but in most case individuals will be entitled to a copy of the data held on them.

We will reply to subject access requests as quickly as possible and in all cases within one month as allowed by the Act. In some cases, further information or proof of identity may be required from the requester which may delay the start of the one month time period. 

How to make a request

To make a request, please write to the Data Protection and Information Security Officer providing your name and full address, stating what information you would like to receive. 

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