The Data Protection Act sets out how your personal information should be used by organisations, businesses or the government.

Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’.

For more information about the Act, you can view our Data Protection Policy (PDF Document, 0.1 Mb)

Subject Access

Under the Act, any person whose details are held and or processed by us has a general right to receive a copy of their own information and an explanation of the purposes for which it is used.

There are a few exceptions to what information will be provided, such as data held for child protection or crime detection and prevention purposes, but in most case individuals will be entitled to a copy of the data held on them.

We will reply to subject access requests as quickly as possible and in all cases within one month as allowed by the Act. In some cases, further information or proof of identity may be required from the requester which may delay the start of the one month time period. 

Information will be provided electronically in the first instance and generally free of charge. However, we may apply a ‘reasonable fee’ to cover any administrative costs plus printing and postage.

Printing costs will be as follows:

  • A4 Black and White 10p per sheet
  • A4 Colour 50p per sheet

Postage costs will be based on current Royal Mail charges.

How to make a request

To make a request, please write to the Data Protection and Information Security Officer providing your name and full address, stating what information you would like to receive. 

Make a request online

By Post and Email

Data Protection and Information Security Officer
Corporate Development
Charnwood Borough Council
Southfield Road
LE11 2TX


Last updated: Wed 19th April, 2023 @ 08:53