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Letting and managing agents must be members of redress scheme

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Landlords NewsletterLetting agents and property managing agents are at risk of being fined £5,000 if they are not a member of a Government redress scheme.

It has been a legal requirement from October 1, 2014 that all lettings agents and property managers in England join one of three Government-approved redress schemes

The schemes provide tenants and landlords with an independent organisation  to complain to about the service received from a letting or management agent, ultimately seeking to improve the standards of those managing and operating accommodation in the private rented sector and to drive up property standards.

The Council recently decided to introduce the penalty to ensure agents join a redress scheme. More information is contained in this council report.

To check whether your agent belongs to one of the three government-approved schemes, visit:

The Ombudsman Services Property

Property Redress Scheme

The Property Ombudsman

Further guidance is available for letting and managing agents.

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