From now until September 29, 2017 we will be sending all subscribers of our garden waste scheme a sticker to place on their brown bins, like the one shown on this web page.
We would ask customers to place the stickers on their bins as soon as they receive them. If you haven’t received one by September 29 please get in touch with us by calling 01509 634563.
Shortly after all the stickers have been sent out we shall only collect bins which have stickers on. We anticipate this will be some time in September and we will confirm a precise start date in the next few weeks.
We are doing this to ensure that the bins of customers who have paid for the service are emptied and the system is running as efficiently as possible.
The stickers will contain:
- your address
- the expiry date for your subscription
- a unique reference number
If you do not currently subscribe to the garden waste service please visit our garden waste page or call 01509 634563. The scheme costs £28 a year (when paid by direct debit) which is cheaper than the national average.
If you subscribe to the service and do not receive a sticker by September 29, please call our contact centre on 01509 634563. Our advisors may be able to check your account and if you have proof of a payment being made then that may help speed up the process.
For more information please see our FAQ page.
For full terms and conditions please see our T&Cs page.
Last updated: Thu 21st September, 2017 @ 14:50