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Ways to have your say

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Here are just some of the ways that you can have your say about Charnwood Borough Council and the services that we offer. Your feedback is always welcome.

Website customer satisfaction feedback

Govmetric faces for customer feedbackOn every page of our website, we offer a simple way for you to rate that page using 'faces'. It's an effective way for us to find out what works and what needs to be improved on each particular page.

If you would like to comment on or make a suggestion about a particular page please use the smiley faces to do so. Alternatively, if you want to make a general comment about the website use our online website report form.

It is also important that you to provide an e-mail address so that we can contact you if we need to clarify the details of any problem you may have experienced. We look at every comment we receive and try to act on them as soon as we can.

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